At RV Jewels, we aim to provide a seamless shopping experience by ensuring timely and secure delivery of your orders. Please review our shipping policies below:
Shipping Charges: We offer free shipping on all orders within India. International shipping charges will be calculated at checkout based on the destination and package weight.
Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Custom or personalized orders may require additional processing time.
Delivery Time:
Within India: 5-7 business days
International: 10-15 business days
Order Tracking: Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
Delivery Partners: We partner with trusted courier services to ensure safe and timely delivery of your items.
Returns Policy
We want you to love your purchase. If you’re not satisfied, our returns policy allows you to return eligible items within the specified timeframe. Please review the details below:
Return Window: Items can be returned within 7 days of delivery.
Eligibility:
The item must be unused, unworn, and in its original packaging.
Custom-made or personalized items are non-returnable unless they arrive damaged or defective.
Return Process: To initiate a return, please contact our customer support team at support@rvjewels.in with your order details. We will guide you through the return process.
Refunds: Refunds will be processed to the original payment method within 7-10 business days after the returned item is received and inspected.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or an incorrect product was sent.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will arrange for a replacement or issue a refund as appropriate.
Contact Us
If you have any questions about our Shipping & Returns Policy, please don’t hesitate to contact us:
