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Frequently Asked Questions
Have Any Questions?
If you have additional questions, feel free to send us your questions!
Placing an order is simple:
- Browse our collection and select your desired item.
- Click “Add to Cart.”
- Go to your cart and click “Proceed to Checkout.”
- Fill in your shipping details and make the payment to complete the order.
We accept all major credit and debit cards, UPI, Net Banking, and wallet payments like Paytm, Google Pay, and PhonePe.
If your order hasn’t been shipped yet, you can modify or cancel it by contacting our customer support team at support@rvjewels.in.
We offer free shipping on all orders across India. For international orders, shipping charges will be calculated at checkout.
Orders are usually delivered within:
- India: 5-7 business days
- International: 10-15 business days
Yes, once your order is shipped, we’ll send you a tracking link via email or SMS. You can use it to monitor your order status.
We offer a hassle-free 7-day return policy for unused, unworn, and undamaged products. Custom-made or personalized items are non-returnable.
To start a return, please contact us at support@rvjewels.in with your order details, and we’ll guide you through the process.
You can reach our support team via:
- Email: support@rvjewels.in
- Phone: +91-6203809658
- Live Chat: Available on our website during business hours.
If you have additional questions, feel free to contact us!
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To keep your jewelry looking its best:
- Avoid direct contact with water, perfumes, and chemicals.
- Store it in a dry, airtight container when not in use.
Yes, we provide cleaning and repair services for RV Jewels items. Please contact our support team for assistance.
Yes, we offer custom jewelry designs and personalization. Contact us with your requirements to get started.
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